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Square Enix Members Site is Temporarily Closed Down

Posted by TurtleGirl On December - 14 - 2011

Square Enix have posted a press release to members of the North America Square Enix Members service. The service has been temporarily closed due to an unauthorized access to a server in Japan and North America.


We have reason to believe that unknown parties may have gained unauthorized access to a particular Square Enix server related to the free SQUARE ENIX MEMBERS service offered in North America and Japan. In response, Square Enix, Inc. has temporarily suspended operation of the SQUARE ENIX MEMBERS service starting at 10PM (PST) on December 12, 2011.

We are assessing the full extent of this potential breach to determine what data, if any, was compromised and will provide more details as soon as possible. While some personal information may have been accessed, we can confirm that there is no possibility of any credit card information leak from this incident, since the server in question stores no credit card information. We estimate that the suspension will continue for a few days until we complete our investigation and counter-measures. We will update you as we learn more‘.

We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service. We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time.’

Via Square Enix

1 Response so far
  1. Square Enix Hacked and 1.8 Million Accounts Compromised | Said,

    […] Square Enix Members site has been down the past two days as we reported this week. Square Enix has around 2.1 million users throughout the world. […]

    Posted on December 15th, 2011 at 8:00 am

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